Cookie Policy

Last Updated: January 2025

At thalveniqos, we believe in being upfront about how we track and improve your experience on our site. This policy explains what tracking technologies we use, why we use them, and how you can manage your preferences.

We're not trying to be sneaky here. These tools help us understand what works and what doesn't, so we can make better decisions about how we present our entrepreneurial skills programs.

What Are Tracking Technologies?

Tracking technologies are small data files or code snippets that help websites remember things about your visit. Think of them as digital breadcrumbs that tell us which pages you looked at, how long you stayed, and whether you came back later.

Most modern websites use these tools. They're not inherently good or bad—it depends on how they're used and whether you're informed about them (which is why this page exists).

On thalveniqos.com, we use several types of tracking methods to keep the site running smoothly and to understand how people interact with our content about finance education and business skills development.

Types of Tracking We Use

How Tracking Improves Your Experience

Here's where the rubber meets the road. We don't collect data just for the sake of it—we use it to make real improvements.

  • When we noticed that visitors from Warners Bay spent more time on our remote learning tips page, we expanded that content and added more NSW-specific resources.
  • If you start exploring our entrepreneurial skills program but don't complete the inquiry form, we can follow up with additional information that might address common questions or concerns.
  • We track which devices people use most often. This told us that 60% of our visitors browse on mobile, so we prioritized mobile-friendly design improvements in 2024.
  • Session recordings (anonymized) help us identify confusing navigation patterns. Last year, this led us to redesign our course finder tool completely.
  • Understanding peak traffic times helps us schedule important announcements and program launches when most people are likely to see them.

Managing Your Browser Settings

You're in control here. Every major browser lets you block or delete tracking data. Some people prefer to browse without any tracking at all, and that's completely fine—our site will still work.

Keep in mind that blocking certain types might affect functionality. For instance, without functional tracking, we can't remember your preferences between visits, so you'll need to reset your choices each time.

Browser-Specific Instructions:

Data Retention and Control

Different types of tracking data stick around for different lengths of time. Here's what you need to know about how long we hold onto information.

Retention Periods

Session Data

Expires when you close your browser. This includes temporary authentication tokens and page navigation history for your current visit.

Persistent Preferences

Stored for up to 12 months. These remember your settings and choices so you don't have to reconfigure everything each visit. You can clear these anytime through your browser.

Analytics Data

Aggregated and anonymized data retained for 24 months. We use this for long-term trend analysis and program planning. Individual user data is stripped of identifying information after 90 days.

Marketing Tracking

Active for 6 months or until you opt out. This helps us understand which content led people to inquire about our programs. You can disable marketing tracking through browser settings or by contacting us directly.

Third-Party Services

We work with a few trusted external services that help us analyze site performance and improve our offerings. These partners have their own privacy policies, and we encourage you to review them if you're concerned about how your data travels.

Currently, we use analytics tools to measure page performance and form submission success rates. We also use communication platforms that may set their own tracking when you interact with embedded content or contact forms.

We don't sell your data to third parties. Ever. The services we use are strictly functional—they help us run thalveniqos.com better, not monetize your browsing habits.

Updates to This Policy

Technology changes. Regulations change. Our practices might evolve as we add new features or respond to user feedback. When we make significant updates to how we handle tracking, we'll update the date at the top of this page and notify active users through email.

Minor clarifications or corrections might happen without notification, but anything that materially affects how we collect or use data will be communicated clearly.

Questions or Concerns?

If something in this policy doesn't make sense, or if you want to know more about specific tracking methods we use, get in touch. We're happy to explain our approach in plain language.

246 Macquarie Rd, Warners Bay, NSW, 2282, Australia

+61403887757

contact@thalveniqos.com